COMPLETE YOUR LOOK – COMBINE & SAVE UP TO 20%
What Our Customers Say
Shipping took a little longer than I expected, but in the end I’m really happy with my purchase.
I asked customer service if I could get a different color, and they helped me quickly and kindly. Great service!
They look great with casual outfits. Exactly what I needed.
Great service! Easy exchange after the jacket turned out too small.
Love it, ready for fall. Thank you!
Love It, or Your Money Back
We started Emma & James with a simple idea: women across Canada deserve beautiful, comfortable clothing at fair prices. Think cozy cardigans for crisp fall days, warm coats for real Canadian winters, and dresses for every occasion in between.
We know buying clothes online can feel like a gamble. That's why every order comes with our 30-Day Money-Back Guarantee. If something doesn't fit or simply isn't what you hoped for, email us within 30 days of receiving your order and we'll make it right. No stress, no fine print.
Our Early Black Friday Sale ends this Sunday. If something caught your eye, now is the time to grab it before prices go back up.
Thank you for shopping with us. We hope you find something you love.
With love,
Emma & James ❤️
Frequently asked questions
What Are the Delivery Charges?
We offer free shipping on all orders across Canada. No minimum order value required.
What Is Your Return Policy?
You have 30 days from the date of delivery to return your items. To be eligible, items must be unwashed, unworn and in the same condition as received, with the original packaging.
Return shipping costs are the responsibility of the customer.
To start a return, email us at info@emmajamestoronto.com and we will guide you through the process step by step. Once your return has been received and checked, your refund is issued to your original payment method.
How Can I Track My Order?
Once your order has shipped, you will receive a shipping confirmation email with your tracking details. You can also follow your order on our Track Your Order page. Haven't received a tracking email? Contact us at info@emmajamestoronto.com and we'll look into it right away.
Any Other Questions?
Feel free to reach out to us at info@emmajamestoronto.com and we'll be happy to help.
Customer service hours: Monday to Friday, 9:00 AM - 5:00 PM (ET)
Free Shipping
We offer free shipping for maximum customer comfort. Your satisfaction is important to us, which is why we offer smooth and free delivery.
30-Day Return Guarantee
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience.
100% Secure Payment
We offer a variety of secure payment options. Pay easily and enjoy a safe shopping experience.