Terms of Service

These Terms of Service apply to all orders placed on emmajamestoronto.com, operated by Emma & James Toronto. By placing an order, you agree to these terms.

1. Products

We do our best to show all products, colours and details as accurately as possible. Small differences in colour or size may occur due to screen settings and production.

2. Prices

All prices are shown in Canadian dollars (CAD). Applicable sales taxes are calculated at checkout. We reserve the right to change prices at any time; the price shown at the moment you place your order applies.

3. Orders

After placing your order, you will receive a confirmation email. We reserve the right to cancel an order, for example in case of a pricing error or if a product is no longer available. In that case, you will receive a full refund.

4. Payment

Payment is made at checkout using one of the payment methods shown. See our Payment Policy for more information.

5. Shipping

Shipping times and conditions are described in our Shipping Policy.

6. Returns and refunds

You can return items within 30 days of receipt. See our Return & Refund Policy for all conditions.

7. Liability

We are not liable for indirect damages or delays caused by circumstances beyond our control, such as carrier delays or customs processing. Our liability is limited to the amount paid for the order.

8. Privacy

We handle your personal information as described in our Privacy Policy.

9. Changes

We may update these Terms of Service from time to time. The version on our website at the time of your order applies.

10. Contact

Questions about these terms? Email us at info@emmajamestoronto.com.